Everything about subscriptions, payments, refunds, and billing explained clearly.
• Billing is handled automatically based on your active subscription.
• You are charged at the start of each billing cycle.
• You can manage all billing actions from the billing dashboard.
• Plans unlock different usage limits (messages, memory, uploads).
• Upgrades take effect immediately after payment confirmation.
• Downgrades apply in the next billing cycle.
• Free plan has limited access and usage caps.
• Charges occur automatically when your billing cycle renews.
• Failed payments may retry depending on provider rules.
• You may see multiple charges if upgrading mid-cycle (proration).
• All payments are processed securely via your provider.
• Refunds are not automatic and are reviewed case-by-case.
• If charged incorrectly, contact support immediately.
• Unused subscription time is typically not refundable.
• You can cancel anytime from the billing dashboard.
• Cancellation does not remove access immediately.
• Access continues until the end of your billing period.
• No hidden cancellation fees apply.
• Each plan includes monthly usage limits.
• When limits are reached, features may pause or restrict access.
• Limits reset automatically at the start of each billing cycle.
• Payments are handled securely via trusted providers.
• We do not store raw payment details.
• All sensitive billing data is encrypted and protected.
If you still have issues, reach out via support or join the community.